Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s IP address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you imply consent for us to collect and use that information for that specific reason only.

For secondary purposes (like marketing), we will either ask you directly for your express consent or provide an opportunity to decline.

How do I withdraw my consent?

If after opting in, you change your mind, you may withdraw your consent for us to contact you or continue collecting or using your information at any time by contacting us at:
📧 sunaquabiofloc@gmail.com
📍 SUN AQUA BIOFLOC 27A-4-16 SRI LAKSHMI SAI NAGAR PALAKOLLU WEST GODAVARI DISTRICT Andhra Pradesh 534260 India

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use Razorpay for processing payments. Razorpay does not store your card data on their servers. All data is encrypted through PCI-DSS standards during processing.

Your transaction data is retained only as long as necessary to complete your purchase. After that, it is not stored.

Our payment gateway complies with PCI-DSS standards, as governed by the PCI Security Standards Council (including Visa, MasterCard, AmEx, Discover).

➡️ Learn more at: https://razorpay.com

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers used by us will collect and use your information only to the extent necessary to perform their services.

Some may operate under different jurisdictions, so your data may become subject to other legal frameworks.

Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy.

Links

External links may redirect you away from our site. We are not responsible for the privacy practices of other websites. Please read their privacy policies.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 – COOKIES

We use cookies to maintain user sessions. These cookies do not personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your region or have given us permission to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on our website.

If our business is acquired or merged with another company, your information may be transferred to the new owners.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete your personal information, register a complaint, or request more details, contact our Privacy Compliance Officer: